Refund policy

 

Return & Refund Policy

Date: August 1, 2025

At The Focus Kit Co., we want you to be completely satisfied with your purchase.

Digital Products
Due to the nature of digital downloadable items (including printable and fillable PDFs), all sales are final once your order is confirmed and the files are delivered. We cannot accept returns, exchanges, or cancellations for digital products.

If you experience any issues accessing or downloading your purchase, please contact us at [Your Support Email] and we will work with you to resolve the issue promptly.

Exceptions
Refunds may be granted at our discretion in the case of:

• Duplicate orders made in error

• A technical problem on our end that prevents you from receiving the files

Contact Us
For refund or order assistance, email us at contact@thefocuskit.ca. Please include your order number and details so we can assist you quickly.